Safe execution of conferences and associated activities at Oslo Congress Centre

We at Oslo Congress Centre continue to monitor the situation around COVID-19 closely.  We will always follow the current guidelines given so that we can facilitate for safe meetings and events at our venue.

At Monday 26th of October a list of new measures for Oslo was announced, which are put into effect from Thursday 29th of October 2020 12:00pm. We have implemented several measures in accordance with infection prevention and below you can read about what we do to ensure a safe environment for our guests at attending meetings, conferences and events.

Our guide regarding COVID-19 is built upon the guidelines currently in effect from the Health Directorate, Institute of Public Health and Labour Inspection and may be subject to consecutive updates.

Our infection prevention efforts at meetings and conferences

We have a large capacity at Oslo Congress Centre, with spacious rooms which gives good opportunities within the prevention efforts.

A directive have been issued effective Thursday 29th of October 2020 12:00pm to wear face masks indoors at places of service for employees and guests in all situations where one is not seated at a table. At Oslo Congress Centre all employees will wear face masks when located in our guest areas. We would like to encourage all our guests to wear face masks when they are not seated in our meeting or conference rooms.

All food served in breaks to our guests, for example fruit, lunch, baked goods and so on will be placed in several different locations in conjunction with the respective meeting room or in the foyer. Our guests will have to enjoy the food at their allocated seat in the meeting room. It is not allowed to enjoy the food in any other locations due to infection prevention. These guidelines also applies to coffee/tea. We at Oslo Congress Centre will together with our organizers ensure that all our guests receive this information. There will also be information about this at all our coffee stations.

In all rooms where there are 20 people or more, up to 200, effective 29th of October 2020, there will be numbered seats. The respective numbers given to our guests will also apply in the restaurant. We have good experiences with numbering the seats for our guests and have safely executed several events where this has been the practice.

In accordance with guidelines from Oslo municipality we wish to keep guest lists with contact information to all guests attending meetings and events at our venues at Oslo Congress Centre. We encourage organizers to send us lists of the respective names and phone numbers. The information will only be used in the event of having to assist the authorities in infection tracking. This work is done by the authorities and not Oslo Congress Centre. All contact information we receive will be deleted 10 days after the date of the event.

If nothing else is agreed upon, the room will be set up in a classroom setting. One chair per table with one metre distance both vertically and horizontally to each participant.

Pen and paper will not be placed at each participant but will be available in the reception.

A technician will always be available who makes sure all the technical equipment is working.

In respect to the prevention efforts our technicians will not personally fasten the microphones to the speakers but instruct them in how this is done. Microphone headsets are personal and in case one headset is to be used by several guests it shall be cleaned and disinfected between each use. Everything will be cleaned using disinfectants prior to use. This also applies to tables, chairs, lecterns etc.

We have put up signs with clearly visible reminders to keep distance between the participants.

Hands-free disinfectant stations will be available throughout the entire congress centre.

If we have more than one event at the same time, they will be held with separate break and lunch areas.

Our cleaning routine has been strengthened and every surface which is touched/used every day like door handles, banisters, coffee machines, elevator buttons, touch screens etc. will be cleaned several times a day.

All bathroom facilities will be available to our guests. We will have clearly visible signs informing about the maximum number of guests allowed at the same time and will be controlled by our employees.

 

Coffee and break food

Break food like fruit, smoothie or cakes will be served in portion-sized boxes.

Break food will be placed in several separate places to spread out our guests. There will be clearly visible signs at each food station informing about restrictions regarding distancing. We will also be using rope barriers to simplify the queuing. We refer to the measures effective from Thursday 29th 2020 12:oopm as described above.

Hands-free disinfectant stations will be available at all food stations.

 

Lunch

Due to infection prevention we will offer our guests finger foods in a closed box.

The lunch will also be served in separate locations to spread out the guests. There will be clearly visible signs at each lunch station informing about restrictions regarding distancing. We will also be using rope barriers to simplify the queuing. Also here we refer to the measures effective from Thursday 29th 2020 12:oopm as described above.

Hands-free disinfectant stations will be available at all food stations.

If you and your guest wish to be served at your tables, we can accommodate this by serving a closed lunchbox at each seat. The food will we placed for each guest prior to their seating, together with dessert and coffee. Assorted refreshments included coffee and tea will be served by our waiters.

We will schedule different lunch hours between the groups of guests to ensure that safe distance is upheld between our guests.

Warm lunches will be available and we will follow all the requirements in regards to infection prevention.

 

Shared responsibility

We would also like to point out that we all have a shared responsibility, and we encourage all organizers to remind their guests to stay at home and not participate in the event, if they feel sick or show any sign of symptoms. These are exceptional times and we at Oslo Congress Centre take them very seriously. We have internal guidelines for infection control and prevention which apply to our employees at all times.

In accordance with new guidelines from Oslo municipality we wish that lists will be made with names and contact information of all guests participating in meetings and events at Oslo Congress Centre. We encourage all organizers to send us lists with the respective names and contact details. The contact information will only be used to assist the authorities at a possible later infection tracing. This is a task which the municipality does and not Oslo Congress Centre. The information we receive will be deleted 10 days after the date of the event.

With this we wish you welcome to Oslo Congress Centre!